Effective Date: 01.01.2022
Last Updated: 21.04.2025

At ChainMine Farm, your privacy is a priority. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website [https://chainMinefarm.com] (the “Site”) or use our services related to Bitcoin cloud mining.

1. Who We Are

ChainMine Farm is a provider of cryptocurrency cloud mining services. We allow users to remotely participate in Bitcoin mining operations without needing to manage physical hardware.
If you have any questions about this policy, please contact us:

📧 Email: [Insert Support Email]

📍 Address: [Insert Company Address]

2. Information We Collect

We collect both personally identifiable information and non-personally identifiable data.

2.1 Personal Information You Provide

• Full Name
• Email Address
• Contact Number (if provided)
• Cryptocurrency Wallet Address
• Billing/Payment Information (e.g., credit card, crypto transaction hash)
• Government-issued ID
• User Account Credentials (username, password)

2.2 Automatically Collected Data

• IP Address
• Device Type and OS
• Browser Information
• Time Zone and Language
• Pages Visited and Clickstream Data
• Referring/Exit URLs
• Cookies and Similar Technologies (see Section 6)

2.3 Third-Party Information

We may receive information about you from third parties (e.g., payment processors, identity verification providers) if needed to provide services or comply with laws.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide cloud mining services, including hash rate allocation and earnings reporting
• Process transactions and withdrawals
• Verify identity (KYC/AML)
• Send important notifications, including updates about earnings, system status, or changes in services
• Improve our website, services, and user experience
• Analyze trends and usage data
• Comply with legal obligations, including tax, AML, and cybersecurity laws

4. Legal Basis for Processing (for EU Users)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data will depend on the information concerned and the context:

• Consent– when you voluntarily provide information (e.g., sign-up)
• Contractual Necessity– to fulfill services you request (e.g., mining contracts)
• Legal Obligation– to meet legal and regulatory requirements (e.g., anti-money laundering)
• Legitimate Interest– to secure and optimize our services

5. Sharing and Disclosure of Your Information We do not sell or rent your personal data. However, we may share your data with: 5.1 Third Parties Cloud infrastructure providers (e.g., AWS, DigitalOcean) Payment processors (e.g., Stripe, CoinPayments) KYC/AML providers (e.g., SumSub, Veriff) Customer support tools (e.g., Zendesk, Intercom) Analytics platforms (e.g., Google Analytics) 5.2 Legal and Regulatory Authorities We may disclose your information if: Required by law or court order Requested by regulatory agencies Necessary to detect or prevent fraud, abuse, or illegal activity 6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience. These include: Essential Cookies – for security and login functionality Performance Cookies – to monitor site usage and improve features Marketing Cookies – to display targeted ads or messages You can manage cookies via your browser settings or our [Cookie Settings Panel]. 7. Data Retention We retain your personal data for as long as necessary for the purposes listed above, including: The duration of your account Legal obligations (e.g., financial or AML compliance) Internal analysis and auditing After this period, your data will be securely deleted or anonymized. 8. Data Security We use advanced security measures to protect your data, including: SSL/TLS encryption Two-Factor Authentication (2FA) Access control and audit logs Secure server infrastructure Despite these measures, no digital platform is entirely risk-free. Always use strong, unique passwords and safeguard your login credentials. 9. International Data Transfers If you are located outside our operating region, your information may be transferred to and processed in countries that may not provide the same level of data protection as your home country. We use standard contractual clauses (SCCs) or other legal mechanisms to ensure adequate protection. 10. Your Rights Depending on your jurisdiction, you may have the following rights: EU/UK GDPR Rights Access to personal data Rectification of inaccurate data Erasure (“right to be forgotten”) Restriction of processing Data portability Object to processing Withdraw consent at any time California (CCPA/CPRA) Rights Know what personal data is collected Request deletion Opt-out of “selling” personal data Non-discrimination for exercising privacy rights To exercise any of your rights, please email us at: [Insert Contact Email] 11. Third-Party Services and Links Our site may include links to external websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies. 12. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover such data, we will delete it immediately. 13. Updates to This Policy We may revise this Privacy Policy at any time. Changes will be posted here with an updated “Last Updated” date. You are advised to review this page periodically. 14. Contact Us If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us: 📧 Email: [Insert Support Email] 📍 Mailing Address: [Insert Company Address] 🌐 Website: [Your Website URL]